SCENARIO A
One of your clubs had a massive layoff of members. The remaining members are very discouraged and want to return the club charter. There are 5 active remaining members. How will you help them recover their enthusiasm and rebuild their club back to 20 members or more?
·
If
closed club, try to become an “open” community club – may need management
buy-in
·
Train
the 5 members as officers, so they have a good understanding of Toastmasters
·
Use
a Club Specialist and enlist help from the District
·
Utilize
internal publications, bulletins, newsletters, post on bulletin board flyers
·
Conduct
a Speechcraft
·
Make
a formal TM presentation to management to gain their support and assure their
understanding of the benefits of Toastmasters to their employees
·
Offer
member services to do presentations for the company (i.e. Ethics training or
United Way campaign presentations, or introductions)
·
Tie
Communication skills (Toastmaster skills) into Performance Development plans or
Performance Reviews/Major Job Responsibilities
·
Train
in Club Building – Membership Building
·
Use
the Hot-Line list
·
Distribute
flyers to nearby companies (flyers catalogue # 114)
·
Integrate
Toastmasters with Orientation of employees through HR
·
Have
flyers available at various places through out the company (cafeteria, bulletin
boards, restrooms, etc.)
One of your clubs has been stuck at a membership level of 8 to 10 members for years. All of the members are experienced Toastmasters. They say they like a small club and do not want new members. What are the things you can do to persuade them to build their club back to 20 members or more?
·
Conduct
a Speechcraft
·
New
members have new ideas and each term the club should have new officers, not
just rotated officers, new leadership roles
·
Use
Hot-line list and distribute to all club officers, report results to VPM
·
Ask
the experienced members to be mentors to new members
·
Conduct
a Speaker/Evaluator exchange with another club
·
Bring
guests – use a social gathering (i.e. Christmas party)
·
Invite
winners of contests to visit the club and give their speech
·
Put
members “on a pedestal” by letting them know the importance of their
role in the meeting.
·
Do
seminars
One of your clubs has only 10 members. They are trying to rebuild. They invite guests to their meetings but the guests will not join. What are some of the possible problems facing the club, and how do you help the club solve them?
·
Problem
may be the meeting style – unwelcoming, starts late, disorganized. Solution:
§
set
schedule for roles
§
stay
on time
§
establish
one person to greet the guests and to answer questions through out the meeting
§
give
each guest a name badge and name tent
§
fill
the room with members, so the meeting is enthusiastic and full (low attendance
can drain the meeting)
§
explain
the roles and the agenda upfront, so the guests know what is going on
§
ask
the guest for comments on the meeting when the meeting is over
§
use
a guest book and follow up with an invitation to the next meeting. Make sure to
get all contact information in the guest book.
§
Ask
the guest to join!
§
Have
applications and orientation packets available at every meeting.
One of your 40 member clubs has no CTMs this term. When you ask them why no CTMs, the Vice-President of Education says, “With a large club, there isn’t enough time to get everyone on the schedule.” What are your recommendations to the club?
·
Find
out the status of each member:
o Who is truly committed
o What are the members’ goal?
o Do they want to be a
CTM? ATM?
·
At
your club:
o Have back up speakers
(schedule more than two)
o Have a special meeting –
Speak-A-Thon (TM, Speakers and Evaluators)
o Use the Successful Club
Series
·
Outside
the club:
o Speak at Officer Trainings
(volunteer to help)
o Do presentations at work
meetings, get credit for each presentation you do, by utilizing the time and
having a Toastmaster evaluator available
o Speak at a Youth club, PTA
meeting, or other community event or meeting
o Visit and speak at other
clubs, volunteer to be a test speaker for a contest
o Speak at a social meeting
(Evaluation to be done outside of the meeting.)
One of your small clubs (10 members) has no CTMs this term. The Vice President of Education (VPE) says that members will not volunteer to speak. When the VPE assigns them, they do not show up or they do a non-manual speech. What are your recommendations to this club?
· Get an eager person to achieve the goal and others will follow
· Orientate new members to recognize that 10 speeches, from the basic manual should be done in 1 year.
· Assign mentors to each member
· Have a speech topic be on the Toastmasters Promise
· Attain duplicate CTMs, if a member is not willing to achieve ATM, or work in the advanced manuals.
· Emphasize that non-manual speeches usually fit in a manual somewhere.
· Use the High Performance program, Successful Club series, or Better speakers series to advance towards AL, ATM or CL, as necessary. These would be the only acceptable speeches not in a “manual”.
· Display the progress chart on members at each meeting.
No solutions discussed at
the meeting to the below scenarios -
SCENARIO F
One of your medium size clubs (20 members) has no CTMs this term. The VPE says the members are reluctant to make prepared speeches so he has them develop their skills by doing table topics instead. What are your recommendations to this club?
SCENARIO G
One of your larger clubs has no CTMs this term. The VPE says that if he scheduled more speakers there would not be enough time for table topics. What are your recommendations to this club?