There are three myths about Toastmaster evaluations that I would like
to dispel from the getgo:
1. The speaker is more advanced than I am; I cannot possibly evaluate
him/her.
2. My job as an evaluator is to tell the speaker what he/she did
right and what he/she did wrong.
3. The Sandwich technique of evaluation instructs us to first
say what is good about the speech, then give the bad, and conclude
with the good.
All three of these myths come from misguided assumptions about the
role of the speech evaluator. The above myths may be debunked with
the following realignment of our assumptions and motivation for
evaluating:
1. Evaluation is about giving the speaker feedback in regards to the
effectiveness of his/her speech. By being a member of the audience
and hearing the speech, you are uniquely qualified to provide such
feedback from your point of view.
2. As an evaluator, your job is to provide feedback as to what worked
well and suggestions for improving the effectiveness of the speech.
You are not casting judgment on the speaker; you are presenting
ideas.
3. If you approach your evaluation from the viewpoint that parts of
the speech were good and parts were bad, your evaluation is more
likely to have a demoralizing effect. If, instead, you think in terms
of what was good and what could make it even better, your evaluation
will have an uplifting effect. (The outline below includes a better
interpretation of the Sandwich technique of evaluation.)
To work on improving your skills at evaluating, its helpful to think
in terms of the Toastmaster motto: Better Listening, Better Thinking,
Better Speaking.
The following outline follows these three skill sets.
A. Listening to the Language
Hear the words and the grammar, the descriptive phrases and pictures
being painted. Listen for alliteration, similes, metaphors, and
vivid, specific details that bring images to life.
B. Listening for the Message
Listen between the lines to the intentions of the speaker.
Identify the meaning of the message.
C. Listening to your Reactions
Listen to your own physical, mental, and emotional reactions.
Parts of the speech that elicit a response from you are significant
make notes what it was about the speech that elicited your reaction.
Be aware that your reactions are in part due to your own biases and
perspectives.
After the speech is given, you need to organize
your notes and observations into a mini-speech. Following are some
suggestions for structuring your evaluation:
A. The Evaluators Motto:
1. This is what I saw
2. This is what I heard
3. This is how I felt
B. The Sandwich Technique:
1. What I liked most
2. How you might improve
3. List the speakers strengths
C. The Contest Approach:
1. Content
2. Organization
3. Delivery
D. Follow the Speaker:
1. Evaluate the Introduction
2. Evaluate the Body
3. Evaluate the Conclusion
E. The Objectives Method:
1. Speech Objective #1
2. Speech Objective #2
3. Speech Objective #3
A. Frame of Mind
1. Try to like the speech
2. Try to like the speaker
3. Be excited by what youve heard
4. Be a tutor rather than a teacher
B. Deliver as a Speech
1. Attention Getter. Know your opening line well; speak
confidently and upbeat.
2. Tell em what youre going to tell em; Tell em; Tell em what youve
told em.
3. Make suggestions for improvement; if you dont have a specific
suggestion for improving as aspect of the speech, then dont bring it
up
4. Wield authority by supporting your statements with specific
examples from the speech
C. Use Proper Speaking Protocol
1. Acknowledge your introducer, the audience, and then the
speaker by name.
2. Speak primarily to the speaker you are evaluating; use 1st and 2nd
person
3. Thank the speaker, not the audience